FAQ

1. What types of products do you offer?
We specialize in high-quality hoodies and shirts. Our collection features a variety of styles and designs, all crafted from premium fabrics to ensure comfort and durability.

2. How can I place an order?
You can place an order directly through our website. Simply browse our collection, select your desired items, and proceed to checkout. If you need assistance, feel free to contact our customer service team.

3. What payment methods do you accept?
We accept major credit cards, including Visa, MasterCard, and American Express, as well as PayPal for your convenience.

4. How do I track my order?
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor your package’s journey online.

5. What is your return policy?
We want you to be completely satisfied with your purchase. If you need to return or exchange an item, please contact us within 30 days of receipt. Items must be in their original condition and packaging. For detailed return instructions, please refer to our Return Policy section on our website.

6. How do I contact customer support?
You can reach our customer support team via phone at 949-866-0224 or email us at abovetheghettoangels@gmail.com. We’re here to assist you with any questions or concerns.

7. Do you offer international shipping?
Currently, we only offer shipping within the United States. We’re working on expanding our services and will update our customers when international shipping becomes available.

8. Can I change or cancel my order after it’s been placed?
Once an order is placed, it is processed promptly to ensure quick delivery. Unfortunately, we are unable to make changes or cancellations once the order is in processing. Please review your order carefully before completing your purchase.

9. How do I care for my hoodie or shirt?
For best results, follow the care instructions on the label of each garment. Generally, we recommend washing in cold water, turning the item inside out, and air drying to maintain the quality and longevity of the fabric.

10. How do I stay updated on new arrivals and promotions?
To stay informed about our latest products and exclusive promotions, sign up for our newsletter on our website. You can also follow us on social media for updates and special offers.

If you have any other questions or need further assistance, don’t hesitate to reach out to us. We’re here to help!