Refund policy

At Above The Ghetto Angels, we strive to ensure you are completely satisfied with your purchase. If for any reason you are not happy with your order, please review our Return and Refund Policy below:

1. Return Eligibility

  • Items must be returned within 30 days of receipt.
  • Items must be in their original condition, including unworn, unwashed, and with all original tags and packaging.
  • Personalized or custom-made items are not eligible for return.

2. How to Initiate a Return

  • Contact our customer service team at abovetheghettoangels@gmail.com or call 949-866-0224 to request a return authorization.
  • Provide your order number and reason for the return.
  • Once authorized, you will receive instructions on how to return your item.

3. Return Shipping

  • The customer is responsible for return shipping costs, except in cases of defective or incorrect items.
  • We recommend using a trackable shipping service or purchasing shipping insurance for items valued over $75, as we cannot guarantee that we will receive your returned item.

4. Refund Process

  • Once we receive and inspect the returned item, we will process your refund.
  • Refunds will be issued to the original method of payment and may take 5-10 business days to appear on your statement.
  • Shipping fees are non-refundable.

5. Exchanges

  • We do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order for the desired item.

6. Defective or Incorrect Items

  • If you receive a defective or incorrect item, please contact us immediately at abovetheghettoangels@gmail.com or call 949-866-0224.
  • We will provide instructions for returning the item and will cover the return shipping costs. Once received, we will issue a replacement or a full refund, depending on your preference.

7. Final Sale Items

  • Items marked as “final sale” or purchased during a clearance event are not eligible for return or refund.

For any additional questions or concerns regarding returns and refunds, please feel free to reach out to our customer support team. We are here to assist you and ensure your satisfaction with Above The Ghetto Angels.